Saturday, October 07, 2017

The Outraged Granny Part 3


{Stock Image}

See Part 1 and Part 2

I should mention also that I am visibly (1) old and (2) handicapped - I have a walking cane due to PAD

So we trek outside to the car.

"You must be excited," sez PE the salesman.

"Well not really," sez I, "It's taken far too long for you to get your hands on the car I ordered. And not a word in the meantime from you only requests for money for the lease extension from M in accounting."

I didn't add cars don't excite me much. Apart from a Mustang way back when I was foolish and ambitious and show-offy.

"Where are the hubcaps?" I asked on first sighting of the car.

"Oh it's not ready yet," sez PE.

"You mean I've schlepped a total of 200km in here today only to be told my new car'a not ready? why did you haul me in here?"

"Just to have an evaluation of your current vehicle."

"So you could ding the hell out of me with pinpricks on paintwork and three month over expiry tires?"

I can see he doesn't know what to do with me in the dealership parking lot. So we schlep our way into the lease manager's (DB) office. DB tells me he is up to his neck in work, I'll have to come back on Monday (this is Friday) and we will finalize the lease agreement.

"You do realize that this is a 200km trip for me again, so I want some assurance the new car will be ready>"

"Well no, this is just to sign the lease papers, we're very busy, end of month, loads of sales, the new car will have to go in line in the service centre for finishing."

"So you're telling me, an old handicapped lady, that I have to add another 200km trip , a third, to get my new car?"

He had the grace to look embarrassed.

"That's not going to happen," sez I, "I'm not coming in till my car is ready."

"But it's month end! That's impossible to co-ordinate!"

Aha, thought I, he's only concerned about his sales targets and a possible bonus, shove the old lady off the curb and under the bus. No pun intended.

To be continued................................

4 comments:

  1. Car dealers are egg-sucking dogs -- I suspect there is a whole section of hell cordoned off just for them.

    Your blog is enlightening, thanks.

    -Moe

    ReplyDelete
  2. I'm assuming you have no car dealerships in your own town?

    ReplyDelete
  3. This is totally unacceptable behaviour. I would tell them to shove their new car as far as it would fit and threaten to go elsewhere. Then, watch them become utterly grovelling and start making a few concessions. How about contacting the local rag - a story about how such-and-such car dealer treats their elderly and infirm customers? Customer service? Bah! They treat you like their doing you the favour.

    ReplyDelete

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