Part 1, Part 2, Part 3.
Well, DB sez reluctantly, I'll call you tomorrow (Saturday) and let you know what time I need to see you on Monday. I need to run your lease papers by head office.
OK, sez I, getting up ungracefully and ungratefully, grabbing my stick and the bag that held the contents of my old car in anticipation of my new, totally frosted with the treatment by all of them at this point. And too exhausted to get saucy and belligerent and nasty. After all, they could seize my vehicle and leave me stranded 100 km from home. (Couldn't they?) Honestly, I thought my internal anger if released would give me a stroke. I'm not violent or confrontational by nature but boy, I believed heads would roll under that stick of mine if that rage leaked out.
I should add that PE, the sales guy, had told me there was no reverse camera on my model even though he had assured me 3 months ago that the new model had one. Essential for elders and neck issues. At my querying this, he bent down over the tail end of the car and said, oh yes, there is one. Sales guy know thy vehicles. I reminded him that this was the only change I had asked about on my new car apart from making it a 2 door to reduce costs. He told me there were extras I hadn't requested: heated seats on this model also and a warning mechanism if you accidentally leave your lane. Bells and whistles that didn't impress me.
DB called me on Saturday to tell me the lease was now approved and that to come in early on Monday to finalize.
I asked him if my new car would be ready.
No guarantees, he said cheerfully, but you absolutely have to come in on Monday and sign off. Deals change at the beginning of the month, he said firmly.
I remind you, yet again, I said, that I will not come in unless my new car is available to drive away.
But then we'll have to get someone to have your old car reassessed again for any changes in the condition, I can't guarantee....
I'm absolutely not coming in if the new car is not ready. I was pissed and firm.
I'll call you Monday before 11 to let you know if we can do it then, he said abruptly and hung up.
I had an appointment to be at a medical clinic on Monday morning.
To be continued..................