Thursday, June 25, 2015
Experience and Opinions
I have this married couple pair of doctors as my physicians. I have nothing but good things to say about them. All my experiences have been positive. They have always seen me on time, faxed prescriptions to the pharmacy who deliver them to me on an immediate basis. Call me at home to give me health updates as needed. Work with me on my drug requirements, respect my refusal to take certain drugs (statins) and are super encouraging, down to giving me night splints for my arthritis to avoid morning pain.
We've chatted on personal terms too - particularly on emigrant experiences which we share.
So I was at this dinner party a couple of nights ago and words were tossed around about this couple. All negative - by at least six others. How "arrogant" how "defensive" how "shoddy" were their personas as physicians. And the waiting times were appalling and how dare they only see ten patients a day and then, by gum, they were never there on time in the morning and always left early.
I had to double check we were talking the same doctors. And yes, we were. Now I can be Super Critic when asked, especially when it comes to medical people or customer service, etc. You can imagine the startled looks I got when I extolled the virtues of these doctors. I must have seen them maybe 10 times in the past couple months. And now I'm on weekly appointments to discuss my diabetes treatment and readings and also my blood pressure and readings and methodologies for coping with stress, regaining my physical competence and so on.
Mouths around the table fell open. No one else had a positive experience to report even at Health Committee meetings which these doctors attended. They were "abrupt" and "patronizing".
I saw one of the doctors today on my regular weekly appointment (no wait-time) and she was charming and helpful and so very kind and attentive.
I find it extraordinary that I'm just a solitary voice of approval amidst so much antagonism and disappointment. Usually it's the other way round.