Thursday, November 02, 2017

The Formerly Outraged Granny Part 7


See Part 1,
Part 2,
Part 3,
Part 4,
Part 5,
Part 6,



As one wise comment on a previous post said: when we're older we have to conserve our energies and really choose our battles. I am so very glad that I did fight this one, particularly in light of many elders who do not, or choose not, or feel so defeated and demeaned, that they don't take on a large corporation with any hope that their voices will be heard.

Well, hats off to Toyota because my voice was heard. I am certainly glad I did write these posts and forwarded them on to Toyota Head Office.

The response at the dealership level was extraordinarily courteous and respectful and satisfying and apologetic.

I thought I was beyond having a love affair with a car. But. This. Car.

She is a sparkling deep blue like the three sapphires that sparkled on a ring I had way back. I don't think there's a bell and whistle she's missing, from automatic headlights and dimmers to heated seats and crash prevention camera to cruise control to line crossing alert. And yes of course air-conditioning. I'm forgetting all the features. I drove around in her like a teenager after the sales manager had given me the internal tour of the car for half an hour, setting up blue tooth and Ipod and treating me so well it just about erased all the bad vibes and ill treatments I'd received a month or so ago.

I get a lot of sideways drivers' gapes at her. She's such a little beauty.

To say I'm pleased is an understatement.

My faith in responsible corporations is restored.

Toyota: you rock, you seriously rock.

Sapphie and I are going to be very, very happy together.

36 comments:

  1. I am delighted for you. And my hat too is off to Toyota.

    ReplyDelete
    Replies
    1. Yes I love stories that have good endings Ramana and the good name of Toyota is restored.

      XO
      WWW

      Delete
  2. What a wonderful ending to your story. Long may you and Sapphie drive.

    ReplyDelete
  3. I'm glad to see that it worked out for you. I was anticipating a different ending.

    ReplyDelete
    Replies
    1. Thanks Mike. I was not feeling too optimistic myself but this is way beyond what I expected.

      XO
      WWW

      Delete
  4. So nice to hear of this great outcome! Enjoy her!

    ReplyDelete
  5. Happy moments! I am so glad to hear this had a great ending. :)

    ReplyDelete
  6. I love the color! Glad you stuck to the project until you got satisfaction. By the way, what happened to the ring with the sapphires that you used to have? It sounded beautiful.

    ReplyDelete
    Replies
    1. It was an engagement ring. I still have it. Very old and quite lovely.

      XO
      WWW

      Delete
  7. Replies
    1. Thanks Everyone and yes yay Toyota for stepping up

      XO
      WWW

      Delete
  8. This story made me very happy. Good for you, for not backing down and settling. We just do that too much, I think. Onward!

    ReplyDelete
    Replies
    1. I had this feeling that I'd hate driving that Red Fail every day of its existence in my life.

      XO
      WWW

      Delete
  9. Replies
    1. Thanks Ernestine and you too m'dear. We gotta!

      XO
      WWW

      Delete
  10. Glad to hear there was a happy ending after all the aggravation. Your new car sounds very luxurious!

    ReplyDelete
    Replies
    1. For me it is Nick. Unexpected perks,bells and whistles.

      I just love my Sapphie.

      XO
      WWW

      Delete
  11. Snazzy little number ... Congratulations.

    U

    ReplyDelete
  12. Great looking car WWW! I'm so pleased your efforts bore fruit. Your experience is a reminder to us all that we ought never to let any company, corporation, retailer - or municipal authority - off the hook when there's cause for complaint.

    ReplyDelete
    Replies
    1. I've lost injustice battles a few times T, but never dealt with them again. Good customer service is essential for retention and positive viral marketing. Yay Toyota.

      XO
      WWW

      Delete
  13. I'm so glad you're enjoying your beautiful new car and feeling as if you made a difference, too!

    ReplyDelete
    Replies
    1. I sure hope so for others cowed and exhausted. I am thrilled.

      XO
      WWW

      Delete
    2. I did drive to Sask once, through Chicago and the Dakotas. Memorable trip. Ya just never know 😁

      XO
      WWW

      Delete
  14. Wonderful! Perfect car for your long drive to visit a friend in Saskatchewan. -Kate

    ReplyDelete
  15. I'm a bit late but was over the moon to read this today and see the evidence of the super Sapphie. Well done, gal. My heart bursts for you. xxxx

    ReplyDelete
    Replies
    1. Thanks Pamela, I was so pleased with the outcome. And hope that some others will benefit.

      XO
      WWW

      Delete
  16. Congrats to you on the good fight, and the good outcome.

    ReplyDelete
  17. This is wonderful and your car is a beauty. Sure glad Toyota did the right thing.

    ReplyDelete
  18. WOW !! we have the exact same Yaris in the same blue !!

    ReplyDelete

Comments are welcome. Anonymous comments will be deleted unread.

Email me at wisewebwomanatgmaildotcom if you're having trouble.